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Corsi: Gestire le emozioni e i conflitti

Impact of emotions in the workplace

A CHI SI RIVOLGE
Anyone who is required to speak in public. This module is particularly suited to operations managers

OBIETTIVI
By the end of this module, you will be able to identify the four communication styles and develop constructive relationships with others. You will be able to determine your own communication style and will understand the strengths of each style. You will then be able to enrich your own style by drawing on the strengths of the other communication styles and adapting to the styles of others.

BENEFITS
You will identify your communication style through a self-assessment exercise. A summary table will set out the strengths and weaknesses of each style. You will practice becoming more flexible in your style through a series of practical exercises. Role-plays based on practical case studies will give you an opportunity to address each style. Through these practical exercises, you will become a more confident and impactful communicator.

CONTENUTI
• Being aware that there are several communication styles
• Understanding how to distinguish between styles, their similarities and differences
• Identifying your dominant style
• Developing your flexibility in communication situations.

TEST INTERMEDI
All'interno di ogni modulo vi sono dei momenti di autovalutazione non vincolati che consentono all'utente di interagire con l'animazione verificando l'apprendimento dei concetti presentati.

SUPERAMENTO
Il corso viene considerato concluso una volta fruiti tutti i contenuti.
LinguaMultilingua
Durata0,5 ore
Prezzo€40,00 + IVA

Gestire le proprie emozioni

A CHI SI RIVOLGE
Anyone who is required to speak in public. This module is particularly suited to operations managers

OBIETTIVI
By the end of this module, you will be able to identify the four communication styles and develop constructive relationships with others. You will be able to determine your own communication style and will understand the strengths of each style. You will then be able to enrich your own style by drawing on the strengths of the other communication styles and adapting to the styles of others.

BENEFITS
You will identify your communication style through a self-assessment exercise. A summary table will set out the strengths and weaknesses of each style. You will practice becoming more flexible in your style through a series of practical exercises. Role-plays based on practical case studies will give you an opportunity to address each style. Through these practical exercises, you will become a more confident and impactful communicator.

CONTENUTI
• Being aware that there are several communication styles
• Understanding how to distinguish between styles, their similarities and differences
• Identifying your dominant style
• Developing your flexibility in communication situations.

TEST INTERMEDI
All'interno di ogni modulo vi sono dei momenti di autovalutazione non vincolati che consentono all'utente di interagire con l'animazione verificando l'apprendimento dei concetti presentati.

SUPERAMENTO
Il corso viene considerato concluso una volta fruiti tutti i contenuti.
LinguaMultilingua
Durata0,3 ore
Prezzo€40,00 + IVA

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