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Corsi: Comunicazione verbale

Identify your communication styles

A CHI SI RIVOLGE
Anyone who is required to speak in public. This module is particularly suited to operations managers.

OBIETTIVI
By the end of this module, you will be able to identify the four communication styles and develop constructive relationships with others.
You will be able to determine your own communication style and will understand the strengths of each style.
You will then be able to enrich your own style by drawing on the strengths of the other communication styles and adapting to the styles of others.

BENEFITS
You will identify your communication style through a self-assessment exercise. A summary table will set out the strengths and weaknesses of each style. You will practice becoming more flexible in your style through a series of practical exercises. Role-plays based on practical case studies will give you an opportunity to address each style. Through these practical exercises, you will become a more confident and impactful communicator.

CONTENUTI
• Being aware that there are several communication styles.
• Understanding how to distinguish between styles, their similarities and differences.
• Identifying your dominant style.
• Developing your flexibility in communication situations.

TEST INTERMEDI
All'interno di ogni modulo vi sono dei momenti di autovalutazione non vincolati che consentono all'utente di interagire con l'animazione verificando l'apprendimento dei concetti presentati.

SUPERAMENTO
Il corso viene considerato concluso una volta fruiti tutti i contenuti.
LinguaMultilingua
Durata0,3 ore
Prezzo€40,00 + IVA

Successfully adapting your message

A CHI SI RIVOLGE
Anyone who is required to speak in public. This module is particularly suited to operations managers.

OBIETTIVI
By the end of this module, you will be able to identify the main situations in which you are required to speak in public at work, and adapt your message to your audience. By taking an aerial overview of the situation, you will be able to prepare your speech more effectively and adapt the way you communicate to different situations.

BENEFITS
You will explore an original, practical method, which will help you to adjust your message in all circumstances. This easy-to-use method will allow you to practice delivering the same message to different audiences. You will become more adept at adapting to different contexts—a skill that is critical to your success!

CONTENUTI
• Identifying the main situations in which public speaking is required within a company.
• Gaining an aerial overview of the situation to help identify the target audience, what is at stake
and the context.
• Adapting your message for different situations.

TEST INTERMEDI:
All'interno di ogni modulo vi sono dei momenti di autovalutazione non vincolati che consentono all'utente di interagire con l'animazione verificando l'apprendimento dei concetti presentati.

SUPERAMENTO
Il corso viene considerato concluso una volta fruiti tutti i contenuti.
LinguaMultilingua
Durata0,3 ore
Prezzo€40,00 + IVA

Evade trick questions at meetings

A CHI SI RIVOLGE
Anyone who is required to speak in public. This module is particularly suited to operations managers.

OBIETTIVI
By the end of this module, you will have learned a set of tools and methods to avoid trick questions in meetings.
You will know how to:
Use active listening tools
Identify different question types
Use varied rephrasing techniques.
You will have acquired a reliable rephrasing method for use in meetings and in response to trick questions, allowing you to tame your emotions and develop fast reflexes.

BENEFITS
You will encounter a series of practical, effective tools to help you develop effective counterarguments in
tricky meeting situations. Using active listening and rephrasing tools, you will be able to develop a winning
strategy to avoid trick questions.

CONTENUTI
• Handling tricky situations in meetings.
• Asserting yourself without being aggressive. Avoiding snapping back.
• Choosing the right rephrasing technique.
• Answering questions.
• Developing fast reflexes.

TEST INTERMEDI
All'interno di ogni modulo vi sono dei momenti di autovalutazione non vincolati che consentono all'utente di interagire con l'animazione verificando l'apprendimento dei concetti presentati.

SUPERAMENTO
Il corso viene considerato concluso una volta fruiti tutti i contenuti.
LinguaMultilingua
Durata0,3 ore
Prezzo€40,00 + IVA

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